19-Oct-17

Delivery and Terms

Ordering

Orders can be placed in a number of ways:

  • On this website
  • Fax 0800 828 764 Phone 07 378 5450
  • Post Taupo Native Plant Nursery, PO Box 437, Taupo 3351

There is no minimum order value required in order to be a customer.

 

Timings

The turnaround time for orders is generally no more than five working days. During our busy season of April
through to September we would advise you to allow between 10 and 15 working days to ensure your order
is sent out in plenty of time. We will do our best to accommodate urgent orders.


Catalogue orders are despatched from Taupo by courier Monday to Thursday only. Allow up to two days for
urban deliveries and three to four days for rural deliveries.

 

Freight Costs

One large box equals one of the following grades:
 

100 x RTH grade plants 64 x RTT grade plants
12 x PB3 grade plants 12 x Pot 14 grade plants
9 x PB5 grade plants 50 x OG grade plants


Plants taller than 50cm may require double boxing which will incur an extra freight cost of $6.00 per box.

 

Truck Deliveries

Large orders (100+ PB grades) can be trucked to our South Auckland nursery for personal collection from there, for a reduced freight rate. If your order is larger than 200 x Pot/PBs and you can be flexible with delivery dates and drop off point, we may be able to deliver in one of our trucks at a reduced freight rate (North Island only). This may result in a longer wait as truck deliveries need to carry several orders to the same area, in order to be economically viable. Please note this delivery option is not always available.


Truck deliveries are calculated on a per order basis. A small fee will be charged for each tray left at the delivery site, refundable upon return of the trays.

 

Rural Delivery

An additional charge of $3.95 per box is added for rural deliveries (classed as rural by our courier company). Some Rural Post agents cannot accommodate boxes in their vehicles and an alternative urban address is required or collection from the courier depot. Orders sent in several boxes may be delivered in split consignments by the Rural Post person. Plants requiring double boxing cannot be delivered to rural delivery addresses. You will be requested to supply an alternative urban address for delivery.


Freight rates are inclusive of all packaging, container and delivery costs. Prices listed may increase due to external charge increases beyond our control (see Terms of Trade).
All rates quoted are exclusive of GST.